This policy applies to all subscribers of Vape and Tech Guy SA services and all visitors to our website http://www.techguysa.co.za/. (hereinafter “you” and “your”).
2. Purpose of this policy
Your privacy is important to us and we take the protection of personal information very seriously. This policy describes the way we collect, store, use and protect information which can be associated with a specific natural or juristic person and can be used to identify that person (“personal information”).
3. What is Personal information?
Personal information includes information collected on registration and any optional information that you voluntarily provide to us (see clause 6). However, it excludes information which does not identify a specific person and thus being anonymous; permanently de-identified information that does not relate or cannot be traced back to you specifically, and non-personal statistical information collected and compiled by us and information that you have provided voluntarily in an open, public environment or forum including (without limitation) any blog, chat room, community, classifieds or discussion board. Due to this information being disclosed in a public forum, it is no longer confidential and does not constitute personal information subject to protection in terms of this policy.
4. Acceptance of terms
You hereby accept all the terms of this policy when you make use of the website and/or register for any of our services. Only persons no younger than 18 with legal capacity to conclude legally binding contracts may access our website or use our services. By accepting this policy, you are deemed to have read, understood, accepted, and agreed to be bound by all its terms.
Vape and Tech Guy SA may change the terms of this policy at any time. We will notify you of any changes via notice on the website or by way of email. The changed terms will apply to you and you will be deemed to have accepted such terms if you continue to use the services following notification of a change to the terms.
6.1 On registration.
Upon registration on our website, you will no longer be anonymous to us as you will provide us with personal information. This personal information will include:
– Name, surname, company name, company registration number, VAT number
– Postal address, email address, telephone number, postal code
– Unique user ID, password
6.2 Collection on use.
Vape and Tech Guy SA will require you to provide additional information on a voluntary basis such as (“Service information”) to allow us to provide efficient services.
6.3 Optional details.
You may but are in no way required to provide additional information on a voluntary basis (“optional information”). This includes content or product that you decide to upload or download from our website or when you enter competitions, take advantage of promotions, respond to surveys, register and subscribe for certain additional services, or otherwise use the optional features and functionality of the website.
6.4 Collection from browser.
might place personal information within your URL during a visit to it, and we have no control over such websites. Accordingly, a subsequent website that collects URL information may log some personal information.
Cookies are small text files containing a string of alphanumeric characters. The two types of cookies which Vape and Tech Guy SA use include: session cookies (which disappear after you close your browser) and persistent cookies (which remain after you close your browser which can be removed manually). These may be used by your browser on subsequent visits to our website. The purpose of cookies is to gather information to improve our website.
6.6 Web beacons.
Our website may contain electronic image requests (called a “single-pixel gif” or “web beacon” request) that allow us to count page views and to access cookies. Any electronic image viewed as part of a web page (including an ad banner) can act as a web beacon. Our web beacons do not collect, gather, monitor or share any of your personal information. These web beacons are only used to compile anonymous information about our website.
6.7 Purpose for collection.
In terms of clause 6.4 and 6.5, we may use any service information and optional information provided by you for such purposes as indicated to you at the time you agree to provide such optional information. Additionally, the information can be used to remember you as to allow you to not have to re-enter it during your visit or the next time you access the website; monitor website usage metrics such as total number of visitors and pages accessed; and track your entries, submissions, and status in any promotions or other activities in connection with your usage of the website.
7. Consent to collection
Vape and Tech Guy Sa will acquire your consent to collect personal information in accordance with applicable law and at the time you provide us with any registration information and optional information.
8.1 Messages and updates.
Upon agreement and subject to an opt-out, we may send administrative messages and email updates to you regarding the website along with any primarily promotional messages.
– Our service providers under contract who help with parts of our business operations (fraud prevention, bill collection, marketing, technology services). Our contracts dictate that these service providers only use your information in connection with the services they perform for us and not for their own benefit;
– Credit bureaus to report account information, as permitted by law;
– Banking partners as required by credit card association rules for inclusion on their list of terminated merchants (in the event that you utilise the Services to receive payments and you meet their criteria);
If you contact us regarding your experience with using any of our products, we may disclose your personal information as required of by law or governmental audit.
9.3 Law enforcement.
We may disclose personal information if required:
– by a subpoena or court order;
– to comply with any law;
– to protect the safety of any individual or the general public;
– to prevent violation of our terms of service.
9.4 No selling.
9.5 Marketing purposes.
We may disclose aggregate statistics (information about the customer population in general terms) about the personal information to advertisers or business partners.
10. Security of personal information
We protect your personal information using computer safeguards such as firewalls and data encryption to protect personal information.
11. Accurate and up to date
We will try to keep the personal information we collect as accurate, complete and up to date as is necessary for the purposes mentioned in clause 6.7. From time to time we will request you to update your personal information on the website. You are able to review or update any personal information that we hold on you by accessing your account online or by emailing us or phoning us. Please note that in order to better protect you and safeguard your personal information, we do take steps to verify your identity before granting you access to your account or making any corrections to your personal information.
12. Retention of personal information
We will only retain your personal information for as long as it is necessary to fulfill the purposes mentioned in clause 6.7, unless retention of the record is required or authorised by law; or you have consented to the retention of the record. During the period of retention, we will continue to abide our non-disclosure obligations and will not share or sell your personal information.
We are not responsible for, give no warranties, nor make any representations in respect of the privacy policies or practices of any third party websites.